FAQs

We set the standard in the Upper Valley for professionalism and accountability. We hire local and strive for perfection day in and day out. Our quality control is stringent. We answer the phone, so you speak with a real person, not a machine. And we guarantee your satisfaction.

We provide the following services: residential and commercial cleaning, carpet cleaning, upholstery cleaning, window cleaning, hard surface floor care, post construction cleaning, move in/out cleaning, and turnover/one time cleanings. We are also ready to discuss any special cleaning projects.

We are fully insured with general liability and, workman’s compensation insurance, and we are fully bonded.

We service the Upper Valley area and beyond.

We stand behind all of our work and strive for excellence. If you are not completely satisfied please let us know and we will do our best to make you happy in a timely manner.

Most estimates can be given over the phone. There are some instances where it is essential to give an estimate in person. This can be determined after the initial contact with our office.

We do not require someone to be present and leave this up to your discretion.

We service the Upper Valley area and beyond.

We accept the following forms of payment: Visa, Mastercard Discover, American Express and personal check.

Payments are due at the completion of service; however we are happy to set up billing arrangements for recurring commercial accounts.

We use environmentally friendly and where applicable, low VOC compliant cleaning products

We give our staff hands on training with a senior staff member(s). All staff members attend mandatory safety meetings. Complete OSHA safety certification training, blood borne pathogen training and extensive training on cleaning procedures and techniques.

If something is damaged or broken, we will make every effort to have the item repaired or replaced. When necessary, an insurance claim will be filed.

Our staff regularly deals with a number of different security/alarm systems. The best case scenario is to be given a proprietary code. If this is not possible, of course the system will have to be deactivated ahead of time.

We highly value the safety of our employees and therefore in extreme circumstances reserve the right to reschedule service if necessary.

We require a 24 hour notice to avoid a missed appointment charge of $75.

ou can brag to your friends and family by “Liking” us on Facebook or You can always share your story by e-mailing us at: info@uppervalleycleaning.com.

All Upper Valley Cleaning staff is required to wear a company branded shirt with our logo.

An Upper Valley Cleaning representative will be more than happy to answer any questions you may have. Feel free to call us at: (603) 448-2834 or e-mail us at: info@uppervalleycleaning.com